IT consultancy & managed services · UK & US
Services that keep the business moving
One accountable partner for operations, cloud, cyber, automation, and integration. We size the engagement to your estate — not a catalogue of generic pages.
Managed services · Consultancy · Cloud & architecture · Cyber security · Automation & AI · Integration · Service management
Managed services
Run, improve, and measure your IT with one accountable partner. We keep your estate reliable, secure, and cost-efficient — across service desk, operations, assets, cloud, and specialised platforms such as Oracle. Start at the coverage you need (8×5 to 24×7) and grow with a clear improvement plan.
Why teams choose us: outcome-first · right-sized · tool-agnostic · engineering-led · transparent reporting
What we manage: service desk & service management · IT operations · IT asset management / CMDB · Oracle platform services · cloud, infrastructure & legacy
Service tiers & pricing
Priced by scope — we’ll quote clearly after discovery.
- Essentials — 8×5 support, monitoring & alerting, patch/backup/capacity routines, monthly service review
- Plus — extended hours/on-call options, workflow automation, quarterly improvement plan, license/cost reviews
- Premium — 24×7 support & major incident management, reliability engineering, DR exercises, executive dashboards
All tiers include a named service manager, agreed runbooks, and an exit plan. Onboarding follows a practical 30 / 60 / 90 rhythm: stabilise → automate → operate & improve.
Consultancy
Clear technology decisions, delivered. Advisory and architecture when you need direction, disciplined project delivery when you need change shipped, and specialist IT recruitment when you need the right people quickly.
Cloud & architecture
Design and run cloud and hybrid estates that match your risk, cost, and operating model — not a one-size vendor playbook. Azure, AWS, Google Cloud, and private/hybrid — with architecture that stays understandable as you grow.
Cyber security
Practical security that protects people, data, and services without burying the business in process. Identity, hardening, monitoring, and recovery — including higher-assurance environments where required.
Automation & AI
Remove repetitive work, speed response times, and turn the data you already have into better decisions. Workflow automation and tailored AI — sized to the problem and built to sit inside your existing tools.
System integration
Connect the systems your teams rely on so information and processes move without spreadsheets and swivel-chair work. Pragmatic APIs, middleware, and automation across IT and business platforms.
Service management
ITSM done properly — including ServiceNow and Jira Service Management — so incidents, changes, requests, and assets are handled consistently, with automation where it genuinely helps.
Ready for a clearer picture of your IT?
Book a free consultation — we’ll listen first, then propose a practical next step.
Wylo Solutions 